Find answers to common questions and get the most out of MagicMock
Quick access to the most requested help articles
Find answers to the most common questions about MagicMock
Simply describe what you want to create in natural language. For example: "Create a dashboard with user analytics and a sidebar navigation." Our AI will generate a professional mockup based on your description.
Be specific about layout, components, and purpose. Include details like "mobile app login screen with social login options" or "e-commerce product page with reviews and related items."
Yes! You can iterate on mockups by providing additional instructions, mark versions as "Final," or bookmark key iterations for easy reference.
Use our built-in sharing features or integrate with tools like Slack, Teams, or Figma. You can also schedule reviews with stakeholders directly from the platform.
You can upload images up to 5MB in common formats (JPG, PNG, GIF, SVG). Our system validates image quality and detects corrupted files automatically.
Each iteration creates a new version. You can mark versions as "Final" for stakeholder approval or bookmark important iterations. All versions remain accessible in your project history.
Yes! Our calendar integration allows you to schedule reviews based on stakeholder availability. Participants receive notifications and can provide feedback directly on mockups.
We integrate with popular PM tools (Jira, Asana), design tools (Figma, Sketch), communication platforms (Slack, Teams), and development tools (GitHub, GitLab).
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. Enterprise customers can also pay by invoice.
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and billing is prorated accordingly.
Yes! We offer a 14-day free trial with full access to all features. No credit card required to start.
You can cancel anytime. Your account remains active until the end of your billing period, and you can export all your mockups before cancellation.
MagicMock works best on modern browsers: Chrome 90+, Firefox 88+, Safari 14+, and Edge 90+. We recommend keeping your browser updated for the best experience.
Yes! We use enterprise-grade security with SSL encryption, regular backups, and SOC 2 compliance. Your mockups and data are never shared with third parties.
Absolutely! Export mockups in various formats including PNG, PDF, and SVG. Pro users can also export to design tools like Figma and Sketch.
Report bugs through our in-app feedback system or contact support. We typically respond within 2 hours and provide regular updates on fix progress.
Our support team is here to help you succeed
Get instant help from our support team
Talk to our experts (Enterprise customers)
Explore more ways to learn and get the most out of MagicMock